Real person reading · support@tapbase.app

Help with Tapbase.

A short guide to bases, tags, and sync — plus answers to the questions that come up most.

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Getting started

Three steps to your first tag

From an empty app to tapping a box and seeing what's inside it.

1

Create a Base

A Base is one database — "Moving boxes", "Home inventory", "Wine". Tap + on the base list and start blank, or clone a template that already has a sensible schema.

2

Design the schema

Add the fields you actually need. One field is the primary field — it's the title you'll see in lists and Spotlight results.

3

Add records & tag them

Each record is one physical thing. Fill it in, attach photos, then link an NFC tag or print its QR code.

Schema

Nine field types

Mix them however your workflow needs. Schema is data, not code — you can change it later.

🔤

Text

Single line — names, serial numbers, locations.

📝

Long text

Multi-line notes and descriptions.

🔢

Number

Numeric, with an optional unit label.

☑️

Checkbox

A simple yes/no flag.

📅

Date

Date, with optional time.

Single select

One option from a list you define.

Multi-select

Several options from that same list.

📷

Photos

One or more images attached to the record.

📋

List

Repeating sub-records — box contents as name + quantity rows.

Changing a field to an incompatible type can leave existing values blank for that field. If the base matters, export a JSON backup first.

Tags, sync & data

Linking the physical to the digital

How tags get written, how your data moves between devices, and how to get it out again.

📡

NFC tags

Open a record → Link a tag, then hold a blank sticker to the top of your iPhone. Tapbase writes tapbase.app/r/<id> to it in a second.

  • Any NDEF-writable tag works — NTAG213/215/216 stickers are the cheap, common choice.
  • You can lock a tag read-only after writing. This is permanent — leave it unlocked unless the tag is somewhere strangers can reach.
  • A record can hold several bindings, so tag both ends of a long box.
🔳

QR codes

Every record can show a QR code encoding the same link. Print it for surfaces a sticker won't hold, or for phones without background NFC.

The link is a random identifier that only means something inside your own database — nothing personal is written to a tag or encoded in a code.

☁️

iCloud sync & sharing

With iCloud on, bases sync across your devices through your own private iCloud database. No Tapbase account, no Tapbase server.

Sharing a base uses Apple's CloudKit sharing — send an invite and their copy stays in sync with yours. They'll need Tapbase and an iCloud account.

📤

Export

Any base exports to CSV or JSON from its menu.

  • CSV gives one row per record, ready for a spreadsheet.
  • JSON keeps the full schema, field types, and nested list values.

Export is a Pro feature.

Tapbase Pro

One-time purchase, no subscription. The free tier is fully functional — it's capped by scale, not crippled by feature locks.

Bought it already and got a new phone? Settings → Restore Purchases, also on the upgrade screen. Purchases follow your Apple ID across your devices and Family Sharing.

Free
$0
  • 1 Base
  • 100 records
  • All field types
  • NFC & QR tags
  • iCloud sync
  • Full-resolution photos
Pro
$14.99 once
  • Unlimited Bases
  • Unlimited records
  • CSV & JSON export
  • Base sharing
  • Reusable custom templates
FAQ

Common questions

If yours isn't here, email us — it probably belongs on this list.

I tapped the tag and got a web page instead of the app
That's the fallback page — it means Tapbase isn't installed on that phone, or iOS hasn't picked up the app's link association yet. Install Tapbase and tap again. On a device where the app was just installed, it can take a restart before iOS refreshes its link cache.
Nothing happens when I hold the tag to my phone
Background NFC scanning works on iPhone XS and later. Hold the top edge of the phone to the tag and keep still for a second. A thick metal case or a MagSafe wallet in between will block it. And if the tag is stuck on metal, you need an "on-metal" NFC tag — plain stickers won't read.
Is there an Android version?
Not yet — Tapbase is iPhone and iPad today, and an Android version is planned. In the meantime, QR codes and tag links open the record's web fallback page on any phone.
Where is my data stored? Can you see it?
On your device, and in your own private iCloud database if iCloud is on. There is no Tapbase server, no account, and no analytics — we have no access to your bases, records, or photos. See the privacy policy.
What happens if I turn off iCloud?
Tapbase falls back to a local store on that device. Your data stays put, it just stops syncing to your other devices.
Can I reuse a tag on a different record?
Yes — just write a new link to it, unless you locked it read-only when you first wrote it. Locked tags are permanent by design.
How do I get a refund?
In-app purchases are handled by Apple, so refunds go through reportaproblem.apple.com. We can't process one on our end — but email us anyway if something's broken and we'll try to fix it.
I found a bug, or I want a feature
Email support@tapbase.app. Small app, real person reading.
✉️

Still stuck? Just ask.

Include your iOS version and what you were doing when things went wrong — it saves a round trip. Tapbase has no server and collects no data, so nothing about your bases is visible to us unless you tell us.

support@tapbase.app →